Tag: emotional intelligence

employees in a huddle

Google Data Says Good Managers do These 5 Things

Google's databases are immense. Now, after ten years of data collection, they can tell you the habits every good manager should have. Think back to all of the various bosses and managers you've had over...
emotional ai sophia

Emotional AI Will Soon see Right Through Your Poker Face

Beyond current facial recognition systems, intelligent, emotional AI will soon be able to detect, recognize, and track your inner state. To avoid emotional recognition by an emotional AI, relax the muscles of your face. Focus...
how economies stay competitive protectionism

How Economies Stay Competitive in Industry 4.0: Less Protectionism

As the global economy evolves into Industry 4.0, every country will have to shift their economic priorities. Serving as an example for the future, South Korea has pledged against protectionism. Conversely, the U.S. led by...
feelings and emotions emotional intelligence exercises emotional state grittiness

Emotional Flexibility Builds Innovative Humans

Scientists have long wondered what makes a person intelligent. As it turns out, there could be many factors to intelligence, including emotional flexibility. How do human beings become so intelligent? The question may sound absurd to...

How to Feel Empathy for Something That’s not Alive

Empathy and compassion are increasingly valued traits. Employers value emotional intelligence. Friends need people to vent to. These empathetic impulses also get extended to non-human creatures. Animals, cute critters in Disney films, and sometimes brave...
Cogito

Cogito AI Helps Customer Service Agents be Sympathetic

While many routine tasks in customer service call centers already are or will be automated, direct human interaction in customer service may be all but over. AI can’t replace human agents altogether, but for...